Rackspace email outage continues as migrations prove hard
Rackspace customers rage as email outage continues and migrations create migraines Hosting company has nothing to say on data loss, restore times, or root cause Rackspace has not offered any explanation of the "security incident" that has taken out its hosted Exchange environment and led the company to predict multiple days of downtime before restoration.
Rackspace has not advised of turnaround times for such requests, and migration to Microsoft 365 remains the provider's preferred option. When the hosted Exchange service became unavailable, Rackspace quickly advised of – and offered free access to – Microsoft 365 as the fastest way to restore service, and offered do-it-yourself instructions on how to make the move. The Register will continue to fire questions at Rackspace – which has promised twice-daily updates and appears to be sticking to that schedule – and will update this story, or pen others, as the situation develops.
Source read time: 3 min - theregister.com
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